"How to Insure" Training Courses
I entered my user name and password and was told that I’m not registered. What do I do now?
The RNC AdvantagePlus user name and password is for use by all individuals in the agency. When one person is taking a training course, he or she must be able to have some privacy. Just as with a good book, you need to be able to stop and start, mark a particularly interesting section and be able to return to it for review. The only way to allow for this individually is to have a separate registration within the "How to Insure" courses section.
You need to register once and then use that user name and password every time you return to the How to Insure Courses. You must still use your RNC AdvantagePlus user name and password to access RNC AdvantagePlus.
How many "How to Insure" courses are there?
Initially, there will be ten commercial courses. A number of personal lines courses will be introduced at a later date.
General Questions What are the Search options?
Two different search mechanisms are available to you.
Access Global Search by clicking the oval ‘search’ button on the Home Page of The Producer Online. The Global Search queries the broadest number of products simultaneously and is the quickest and easiest way to find the most information in the least amount of time.
Multiple Product Searches are possible by holding down the control key while clicking and highlighting the desired product(s). Simply insert your search word or phrase and go! The frame on the right side of the screen lists the results of your search, including titles.
Access Specific Search by clicking the ‘Edit / Find (on This Page)’ option on your browser tool bar. This navigation tool is used to find specific words or phrases in the ‘active frame’ currently in use. In some cases, you may have a right and left frame open at the same time. A mouse click inside a frame makes that frame ‘active’.
Note: You have two frames open. The frame on the left is the Table of Contents. The frame on the right displays your search results. By using the ‘specific search’, you can perform searches in either frame simply by making that frame ‘active’.
Example: You want to find information on ‘deductible’ in the Commercial Property Coverage form. Select 'Commercial Property Coverage form' from the left side bar. Place your cursor anywhere on the opened coverage form and click. Now, go to 'Edit' on the top tool bar, then 'Find (on This Page)' and insert the word ‘deductible’ as the word you want to find. Click 'find next' until the appropriate selection is found.
Rough Notes Magazine additional search.
The Rough Notes Magazine can also be searched by topics. Choose the topic(s) by holding down the control key while you click. Then enter the word(s) and click search. The frame on the right side of the screen lists the results of the search by topic.
What is the best way to return to a previous screen?
The ‘back browser arrow’ allows you to back up, page by page.
I'm in a specific product and now want to look at another product. What is the shortest route to do so?
Choose any product on the Producer Online navigation bar and click on it. The Producer Online navigation bar appears as multi-colored tabs.
I've read an article and I want to print it out but when I print, the table of contents prints, not the article. How do I print the article?
Place your cursor anywhere on the article you are reading and click to activate the screen. You will now be able to print the article.